Terms of use

Welcome to Star Maps Store, a website located at www.starmaps.store (the ‘Site’) and operated by Creaciones Digitales de Chile (referred to as ‘Star Maps Store’, ‘us’, ‘our’, and ‘we’). Star Maps Store provides the Site and services provided through the Site (‘Services’) where users can purchase personalized printed artwork (‘Goods’).

These Terms of Use (‘Agreement’) set forth the legally binding terms for your use of the Services. By accessing or using the Services, you are accepting this Agreement, and you represent and warrant that you have the right, authority, and capacity to enter into this Agreement. If you do not agree with all of the provisions of this Agreement, do not access and/or use the Services. You may not access or use the Services or accept the Agreement if you are not at least 18 years old.

Privacy Policy

Creaciones Digitales de Chile respects the privacy of its Service users. Please refer to our Privacy Policy (www.starmaps.store/privacy) which explains how we collect, use, and disclose information that pertains to your privacy. When you access or use the Service, you signify your agreement to this Privacy Policy.


Purchaser is responsible for ensuring the accuracy of all data, personalization, spelling, etc., relating to an Order. Please double-check the information in your order request to ensure its accuracy.


The prices for the Goods are stated in the Company’s quotation or if no quotation are given in the confirmation of an order. The Company’s prices are fixed for a period as stated in the quotation/order acknowledgement. The Company reserves the right to vary prices without notice.

Quotations and Invoices

The right is reserved to amend any errors and/or omissions on quotations, invoices, or any other documents of the Company. The quantity, quality, and description of the Goods will be those set out in the Company’s quotation or order confirmation.

Packing, Carriage, and Insurance

Packaging, carriage, and insurance to designated premises and on default or designation to any trading address, of the Purchaser will be paid by the Purchaser and will be charged at the Company’s rates current at the time of order acceptance.

Invoicing and Payment

Creaciones Digitales de Chile will invoice the Customer upon dispatch of the Goods from their premises or from the premises of its suppliers. Unless specified in the quotation, the price payable in respect of any delivery of the Goods by installment will be such proportion of the total price under the Contract as the Company may reasonably decide.

The Company reserves the right to require payment of the full price of the Goods prior to delivery to the Purchaser. The Company will give written notice of the exercise of this right to the Purchaser.

If the Purchaser fails to make any payment when due then, without prejudice to any other right or remedy available to the Company, the Company will be entitled to (a) terminate the contract and/or suspend any other further deliveries to the Purchaser; and/or (b) apply any on.


The Goods will be delivered to the address stated in the order confirmation or if no address is so stated then to any trading address of the Purchaser. All deliveries will be completed within 15 days of receipt of order – unless otherwise agreed. Digital goods will be delivered within 1 hour of receipt of the order. If delivery cannot be completed within these timescales then an option to cancel or refund will be given. Risk in the Goods will pass to the Purchaser upon delivery to the address. The Purchaser is advised to insure accordingly.

Printing your downloadable files

You are allowed to make up to 9 prints of each downloadable file size, color, and design. Please contact us if you need more prints.


Notwithstanding delivery and the passing of risk in the Goods, title to and ownership of the Goods will not pass to the Purchaser until Creaciones Digitales de Chile has received in cash or cleared funds payment in full of the price of the Goods and all sums payable to the Company under any other agreement with the Purchaser or any other delivery or installment has been paid.


Our goods are unique and fully personalized, so we cannot accept returns. Goods supplied may not be returned for credit without prior notification to Creaciones Digitales de Chile, and any Goods which are returned without such notification may be refused. We shall, however, refund your purchase if you are not fully satisfied with it, no questions asked. Just contact us at greaterskies@starmaps.store and let us know.


Any order of physical goods placed by the Purchaser can only be varied or canceled within three working days of ordering the goods. Any order of digital goods placed by the Purchaser can only be varied or canceled within three working days of ordering the goods. After this time, the granting of consent will be entirely at the discretion of Creaciones Digitales de Chile and will always be subject to the payment by the Purchaser to the Company of a sum equivalent to the losses, including loss of profit, cost, and expenses of the Company caused by the variation or cancellation (such sum being reasonably determined by the Company). Creaciones Digitales de Chile reserves the right to cancel any order without notice in circumstances where there is a perceived risk of loss or harm to the Company, its employees, or others such as a reasonable suspicion of fraud or other abuse.

Damage in Transit

Creaciones Digitales de Chile will not be liable for faulty or damaged Goods unless such fault or damage can be shown by the Purchaser to have arisen prior to delivery to the Purchaser’s premises. Within 30 days from the date the Goods were delivered, the Purchaser must notify Creaciones Digitales de Chile in writing of any claim by the Purchaser which is based on a product defect or damage occurring during delivery. Following notification, Creaciones Digitales de Chile will issue a refund if a repair, replacement, or the issue of a credit note in respect of defective Goods is not acceptable to the Purchaser. The Purchaser must retain the Goods with the original packing for inspection and return them, carriage paid and at the risk of the Purchaser, to Creaciones Digitales de Chile.

Storage Charges

If for any reason the Purchaser is unable to accept delivery of the Goods at the time when they are due and ready for delivery, Creaciones Digitales de Chile will be entitled to arrange storage at its own premises or elsewhere at the Purchaser’s own risk and cost.

Rights and Licenses

License to Use Site. We grant you a non-transferable, non-exclusive right to access and use the Services for your personal use.

Certain Restrictions. The rights granted to you in this Agreement are subject to the following restrictions: (a) you will not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services; (b) you will not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Services; (c) you will not access the Services in order to build a similar or competitive service; and (d) except as expressly stated in these terms, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Any future release, update, or other addition to the functionality of the Services will be subject to the terms of this Agreement. All copyright and other proprietary notices on any Services content must be retained on all copies.

Modification. We reserve the right, at any time, to modify, suspend, or discontinue the Services with or without notice. You agree that we will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services, except and if otherwise expressly set forth in these Terms.

No Support or Maintenance. You acknowledge and agree that we will have no obligation to provide you with any support or maintenance in connection with the Services.

Ownership of the Services. Excluding your User Content (defined below), you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Services, including the Site, are owned by us or our licensors. The provision of the Services does not transfer to you or any third party any rights, title, or interest in or to the intellectual property rights. We reserve all rights not granted in this Agreement.

User Content

User Content. ‘User Content’ means any and all information and content that a user submits to or posts on: (a) the Services and (b) on social networking sites where we have a page or presence. You will own your User Content, with the understanding that you agree that we may use and reproduce the User Content you make available on our social networking sites and on the Services. You are solely responsible for the User Content that you post, upload, link to, or otherwise make available via the Service. We reserve the right to remove any User Content from the Service at our discretion.

The following rules pertain to User Content. By transmitting and submitting any User Content while using the Service, you agree as follows:

You are solely responsible for your account and the activity that occurs while signed in to or while using your account. You will not submit content that is copyrighted or subject to third party proprietary rights, including privacy, publicity, trade secret, etc., unless you are the owner of such rights or have the appropriate permission from their rightful owner to specifically submit such content. You will abide by our Acceptable Use Policy below. You affirm we have the right to determine whether any of your User Content submissions are appropriate and comply with these Terms of Use, remove any and/or all of your submissions, and terminate your account with or without prior notice. You understand and agree that any liability, loss, or damage that occurs as a result of the use of any User Content that you make available or access through your use of the Service is solely your responsibility. We are not responsible for any public display or misuse of your User Content. We do not, and cannot, pre-screen or monitor all User Content. However, at our discretion, we or technology we employ may monitor and/or record your interactions with the Service.

License. You grant, and you represent and warrant that you have the right to grant, to us an irrevocable, non-exclusive, royalty-free, and fully paid, worldwide license to reproduce, distribute, publicly display and perform, prepare derivative works of, incorporate into other works, and otherwise use your User Content, and to grant sublicenses of the foregoing, solely for the purposes of including your User Content in the Site and Services. You agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content.

Acceptable Use Policy. Your permission to use the Services is conditioned upon the following Use Restrictions and Conduct Restrictions:

You agree that you will not under any circumstances: post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable and offensive; use the service for any unlawful purpose or for the promotion of illegal activities; attempt to, or harass, abuse or harm another person or group; use another user’s account without permission; provide false or inaccurate information when registering an account; interfere or attempt to interfere with the proper functioning of the Service; make any automated use of the system, or take any action that we deem to impose or to potentially impose an unreasonable or disproportionately large load on our servers or network infrastructure; use the Site or any of its contents to advertise or solicit, for any commercial purpose or to compete, directly or indirectly, with our Service; bypass any robot exclusion headers or other measures we take to restrict access to the Service or use any software, technology, or device to scrape, spider, or crawl the Service or harvest or manipulate data; or publish or link to malicious content intended to damage or disrupt another user’s browser or computer. Feedback. If you provide us any feedback or suggestions regarding the Services (‘Feedback’), you assign to us all rights in the Feedback and agree that we will have the right to use the Feedback and related information in any manner we deem appropriate. We will treat any Feedback you provide to us as non-confidential and non-proprietary. You agree that you will not submit to us any information or ideas that you consider to be confidential or proprietary.

Indemnity. You agree to indemnify and hold us (and our officers, employees, and agents) harmless, including costs and attorneys’ fees, from any claim or demand made by any third party due to or arising out of (a) your use of the Services, (b) your User Content, (c) your violation of this Agreement; or (d) your violation of applicable laws or regulations. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to settle any matter without our prior written consent. We will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

Links to Other Sites and/or Materials

Third Party Sites, Ads and Ad Networks. As part of the Service, we may provide you with convenient links to third party website(s) (‘Third Party Sites’) as well as content or items belonging to or originating from third parties (the ‘Third Party Applications, Software, or Content’). Users may also include links to such third party sites on their user profile. These links are provided as a courtesy to Service subscribers. We have no control over Third Party Sites and Third Party Applications, Software or Content or the promotions, materials, information, goods or services available on these Third Party Sites or Third Party Applications, Software or Content. Such Third Party Sites and Third Party Applications, Software or Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third Party Sites accessed through the Site or any Third Party Applications, Software or Content posted on, available through or installed from the Site, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Sites or the Third Party Applications, Software or Content. Inclusion of, linking to or permitting the use or installation of any Third Party Site or any Third Party Applications, Software or Content does not imply approval or endorsement thereof by us. If you decide to leave the Site and access the Third Party Sites or to use or install any Third Party Applications, Software or Content, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any site to which you navigate from the Site or relating to any applications you use or install from the site.

Geographic Limitations. Creaciones Digitales de Chile operates and controls the Services from various locations and makes no representation that the Services are appropriate or available for use in all locations. Creaciones Digitales de Chile prohibits accessing the Services from territories where the content is illegal. Users who access the Services from other locations do so at their own initiative and are responsible for compliance with all applicable local laws.

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